1 Information We Collect
When you visit Shopeverse, browse our catalog, or place an order, we collect information necessary to process your transaction and enhance your shopping journey:
- Personal Identification Details: Full name, active phone number, email address, and complete physical shipping address.
- Order & Transaction Records: Purchased items, order history, selected courier preference, and payment mode (Cash on Delivery / Online).
- Technical Browsing Data: IP address, device type, browser specifications, and session cookies to maintain cart persistence.
2 How We Use Your Information
We use your collected information strictly for authentic retail purposes:
- Processing, packing, and dispatching your orders through authorized courier partners (TCS, Leopards, Trax).
- Sending SMS/WhatsApp order tracking updates and delivery dispatch confirmations.
- Providing prompt customer care and resolving return, refund, or warranty inquiries.
- Preventing fraudulent orders and maintaining safe 256-bit SSL encrypted checkout.
3 Third-Party Sharing & Logistics
We never sell, rent, or trade your private personal information to third parties or marketing brokers. We only share essential delivery coordinates with our trusted courier logistics partners (such as TCS Express, Leopards Courier, Trax) solely to fulfill doorstep Cash on Delivery (COD) dispatches.
4 Cookies & Tracking Technologies
Our website uses standard browser cookies and local storage tokens to remember your shopping cart items, applied promo vouchers, and preferences across sessions. You can disable cookies in your browser settings, although some dynamic store features (like instant cart recovery) may require them.
5 Data Security Guarantee
Shopeverse employs industry-standard 256-bit SSL encryption algorithms, secure server firewalls, and strict access protocols to protect your personal information against unauthorized access, loss, or misuse.
6 Contact Our Data Protection Officer
If you have any questions, wish to update your records, or have data privacy concerns, please contact our support team: